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Our showroom is open again! We are operating under the guidance of the Middlesex-London Health Unit. We are going to continue to work hard to provide you with safe and sanitary ways to keep shopping at Music City Canada. You are more than welcome to visit us in our showroom during regular business hours. We also have Free Local Delivery (in London area) and Curbside Pickup options available. See below for details.
Local Delivery (in London, Ontario): We are pleased to provide you with our same-day local delivery option for residents of London, Ontario, Canada. Simply select "Local Delivery" in the Shipping Options at checkout. (Please Note: $20 Order Minimum). This service is available for in stock items only. Out of stock items will be delivered when they become available. Click Here for full Local Delivery details.
Curbside Pickup: In Stock items are available for in-store or curbside pickup with our Local Pickup option. Simply select Local Pickup at checkout and then complete your purchase. Within an hour you will receive a notification (during regular business hours) that your order is ready to be picked up. You can pick it up at our London, Ontario location anytime Monday-Friday from 10am-6pm. Click Here for full Curbside Pickup details.
Service/Repair: We will continue to service and repair your gear. We are also available for guitar setups. Please contact us either by calling the store, or email repairs@musiccitycanada.com to schedule a drop-off appointment.
Rentals: If you are in need of rental equipment, rest assured we can help you out! Come on in to see us or call the store today to book your rental. Pickup is available, or we also offer delivery services for all rental gear. Contact us today for full details!
Free Shipping - We offer free shipping on orders over $99 within Canada. International rates will be estimated at checkout. (see below for exclusions)
Same-Day Local Delivery - Music City Canada provides local delivery within 20Km of the London Ontario store location to better support our Music City Family Members in the fastest and most efficient way we know how. Please be sure to provide your cell number during checkout. The driver will text message your cell number to confirm you are at the delivery address listed on the order. If the driver cannot reach out they may decide to delay delivery until they confirm you are at the location. Local delivery attempts, once confirmed by text are only made once at no charge. A missed delivery can be picked up at the store or curbside at the warehouse. If you enjoy this local delivery service, please let us and everyone know by leaving us a google and/or facebook review.
Online Return Policy:
Regular stock items may be exchanged once or returned for a full refund within 30 days of the purchase.
Items that are final sale and not subject to return are any Special Order items, Used items, Consignment items, Computer Software, products that have software with them that has been registered, Harmonicas, Earplugs & any items that are inserted into your ears such as in-ear monitors or earbuds.
Used, non-consignment items carry a 30 day defect warranty.
All online returns & exchanges are subject to a restocking fee of 10-20% depending on the condition of the item & packaging returned. If packaging is missing or packaging & item(s) are heavily damaged the restocking charge could increase or a return could be unavailable.
If your shipment included free shipping, that amount will be deducted from the amount being refunded.
The customer is responsible for the return shipping, unless otherwise approved by Music City Canada staff in which case a shipping label on our account will be provided. Shipments shipped back collect will be refused.
Guidelines:
All items have to be carefully re-boxed as they arrived and need to be boxed in a box and cannot be returned in the colored packaging unless that is how it was originally shipped. Items are returned to:
Music City Canada
Attn: Online Returns
46 Charterhouse Cres
London, Ontario, N5W5V5
519-659-5030 Ext 2
Shipping Policy - Music City is proud too offer free standard ground shipping on most Canadian online orders over $99 (CAD). With no duty or customs fees within Canada, you can be sure that there are no hidden costs or surprised at delivery. All shipments leave our facility with a signature required at delivery to ensure the security of the package.
Please note that due to their special nature, the following items do not qualify for free shipping:
- Raw cable
- Fluids
- Cases, Racks & Hardware
- Furniture
- Speaker & Lighting Stands
- Screens
- Acoustic treatment
- Truss & Staging
Overview of Native Instruments Komplete Kontrol S49 MK2 MIDI Keyboard Controller
With the latest generation of KOMPLETE KONTROL, music-making becomes a more intuitive, hands-on experience. Perform expressively, browse and preview sounds, tweak parameters, sketch your ideas, then navigate and mix your project – all from one fully integrated centerpiece for studio and stage. See everything you need, when you need it, where you need it: Two high-res color screens provide essential information on sounds and projects, backlit function buttons vary in color and intensity to indicate their state, and the precision Light Guide pinpoints the location of sounds, key zones, switches, scales, and more.
Finding the right sound amongst a sprawling sound library can be difficult, not to mention time consuming. Now you can find exactly what you’re looking for across all KOMPLETE and Native Kontrol Standard (NKS) instruments using a simple, intuitive tagging system – directly from the hardware. What’s more, you can hear an instant preview of each instrument preset as you browse. Need a hip hop kit? Select Drums > Urban Drum Kit > Sample-based, scroll through the presets and pick the right one for your track. If you really like what you hear, just tag it as a Favorite for instant access next time.
All of your KOMPLETE and NKS instruments and effects are pre-mapped to the KOMPLETE KONTROL hardware by the people who know them best – the instrument designers themselves. Essential parameters like envelope controls and filter cutoffs load instantly and are displayed across the two color displays, intuitively divided into pages. That means you can see exactly what you’re adjusting in real time – whether it’s in kHz, dB, or BPM.
Features:
- Smart keyboard controller for all your virtual instruments
- Pro-grade Fatar keybeds with aftertouch, available with either 49 or 61 semi-weighted keys
- Ergonomic pitch and mod wheels, plus touch strip for expression control
- Pre-mapped control of KOMPLETE Instruments and Effects, as well as hundreds of Native Kontrol Standard (NKS) plug-ins from leading manufacturers
- Full VSTi support
- Tag-based preset browsing: Find sounds quickly and hear instant previews
- Two high-res color screens for browsing, tweaking, mixing, and more
- Light Guide: RGB lights above each key highlight drum cells, key switches, chords, scales, and more
- Smart Play: See scales and modes on the Light Guide, play chord progressions and arpeggios with single keys, or map any scale to white keys only
- Deep integration with included MASCHINE Essentials and full MASCHINE software
- Intuitive control over Logic Pro X, Ableton Live, GarageBand, Cubase, and Nuendo
- 4-directional push encoder for one-handed sound browsing and project navigation
- Two assignable pedal inputs
- MIDI in / out
- USB 2.0 bus powered
- Includes KOMPLETE 12 SELECT – 14 premium instruments and effects, including MASSIVE, MONARK, and THE GENTLEMAN.
Music City Canada is an authorized reseller for Native Instruments products. Purchases are backed with full manufacturer warranty in Canada. All orders ship from our Canadian warehouse.
